Subscription Terms
Editorial: September 17, 2025
Version 2.0
1. Subscriber's Statements
These rules (hereinafter referred to as "the rules") establish legal conditions for the right of a registered user to use websites https://numbero.app (hereinafter referred to as the "Website") services of the circulation platform for invoices and other accounting documents (hereinafter referred to as the System). In connection with the Website's Terms of Use, these terms form a single legal transaction between SIA "NUMBERO APP" (hereinafter "System operator" or "we") and a registered user of the System services (hereinafter - "Subscriber", "User" or "You").
Before you press any confirmation button or start subscribing to the service, please read these terms carefully. With these actions, you confirm that you agree to all points of the Subscription Terms and become a participant in the transaction - You undertake to fulfill and comply with the duties and obligations set forth in these terms, for which you receive the right and the opportunity to use the services offered by the System maintainer. By becoming a Subscriber and a participant in the mutual transaction, you also undertake to strictly follow the Terms of Use of the Website .
If you do not agree with the Subscription Terms or you have an objection to even one of these terms, do not click any confirmation button and do not start the subscription procedure.
2. Procedure for subscribing to the service
The use of the system (except for its use during the trial period specified in these rules) is a paid service.
The service fee is the subscription fee (hereinafter referred to as the subscription fee). A separate subscription is determined for each merchant profile according to the number of invoices prepared per calendar month or the number of sub-users involved. Information on subscription prices is available here: https://numbero.app/#pricing. Subscription prices are quoted without value added tax (VAT). The system maintainer has the right to change subscription prices, adapting them to market changes in the country. The Subscriber will be notified of price changes with a notice on the Website no later than 30 days before they come into force.
The subscriber pays the subscription fee by choosing a monthly or annual subscription. The subscription fee is paid in advance by setting the automatic payment for the selected subscription period.
After activating the subscription, an automatic informational message is sent to the e-mail address registered in the User's profile, which includes:
Confirmation that the Subscriber, as the owner of the payment card, has agreed to maintain the subscription until the subscription is cancelled.
Subscription start date.
The selected subscription plan.
Frequency and date of withholding of subscription fees.
Link to the website of the System Maintainer, where you can use the right of refusal and cancel the subscription.
The system automatically generates an invoice and automatically deducts the subscription fee from the payment method previously added and saved by the User. Payments are made using the following payment methods:
Debit credit card
BankLink online payment
The system automatically deducts the subscription fee according to the subscription period chosen by the User - once a month or once a year. The subscription fee is charged monthly or annually on the date the subscription is initially activated or upgraded to a higher plan.
In certain exceptional cases, it is possible to pay the subscription fee by bank transfer, if the User agrees in advance with the System maintainer on the preparation and issuance of the invoice.
If the subscription is not paid (automatic withholding of payment is not possible) or if the type of subscription chosen by the User does not correspond to the amount of invoices allowed per month, the System has the right to restrict the User's access to the service.
In case of late payment of the subscription, the company profile maintained by the User retains access for 7 (seven) days (payment deferral period). During this time, the User is given the opportunity to make a payment without access restrictions. If payment is not made by the end of the grace period, access to the System is restricted until the subscription fee is paid in full.
If the subscription is terminated early, the User has the right to request a partial refund of the subscription fee only if the annual subscription was used at the time of termination.
If the subscription fee is not paid for 3 months in a row, counting from the end of the payment deferral period, the System starts the procedure of deleting the profile of the company engaged by the User. The procedure for deleting or restoring a company profile is specified in the Terms of Use of the Website .
3. Changing the subscription plan
The user has the right to change the subscription plan for each company profile in the following order:
Downgrade will take effect in the next billing period.
Upgrade to a higher subscription plan is activated immediately after payment.
Changing the subscription plan is possible only after paying the full subscription fee for the current subscription period.
The user is obliged to switch to an appropriate higher-level subscription plan and to provide the subscription fee if the selected subscription plan does not correspond to the number of invoices prepared in a calendar month (the permitted limit is exceeded).
The user has the right to a partial refund of the subscription fee when switching to a lower level plan, only in the case of an annual subscription and in accordance with the conditions of these terms on the Right of Withdrawal. In the systems, the maintainer sends a reminder notification about changes to the subscription plan to the e-mail address registered in the User's profile.
4. The trial period of using the system and the procedure for its use
After registering the User profile, the System offers a one-month free trial period for the invoice circulation of the first registered company profile. The free trial is not granted to the next business profile or multiple profiles managed by the User.
During the 30-day trial period, the User can use the System free of charge and according to the terms of the UNLIMITED subscription plan.
In order to continue using the System after the trial period, the User is obliged to choose a suitable subscription plan and ensure payment of the subscription fee in accordance with the established procedure.
In the systems, the maintainer sends a reminder notification to the e-mail address registered in the User's profile if the trial period is about to end (at least 7 days before the end of the trial period) or immediately if the User is obliged to choose one of the available subscription plans during the trial period (for example, due to overbilling).
5. Right of withdrawal
The right of cancellation is the Subscriber's ability to cancel the subscription at any time or switch to a lower level plan, requesting a refund of the subscription fee. This right can be used even if the Subscriber has no initial intention to delete the User's profile.
The right of cancellation with a refund of the subscription fee is only applicable for annual subscriptions. For monthly subscriptions, the subscription fee is non-refundable.
To use the right of refusal, the Subscriber submits an appropriate application to the e-mail address of the System Maintainer at [email protected]. In the Subscription application, indicate the company name (name, surname, if the Subscriber is a natural person) or User profile information, by which the System Maintainer can identify the applicant, and also indicate the date from which they wish to stop using the service.
The refund of the subscription fee is calculated on a pro rata basis for the full calendar months of the unused period. The subscription fee for the month in which the subscription is terminated is non-refundable. An administration fee in the amount of one month's subscription fee is deducted from the refundable amount, according to the price of the respective subscription plan at the time of submission of the application.
The application for refund of the subscription fee is considered and the refund is made no later than 10 working days after receiving the application.
The subscription fee is returned to the same means of payment that the Subscriber used for the initial payment. At the request of the Subscriber or in case such a refund is not possible (for example, the payment card has expired), the Subscriber and the System Maintainer can agree on an alternative way of refund.
6. Final provision
All issues arising from the subject of these regulations and mutual obligations are subject to the laws and regulations of the Republic of Latvia and the jurisdiction of the courts of the Republic of Latvia.
Contact information
If you have questions about this Privacy Policy or concerns about the security of your personal data, you can contact our specialists:
SIA “NUMBERO APP”
Rīgas iela 13, Baloži, Latvia, LV-2112
Tel. +371 28253335
E-mail [email protected]